Dear Gigi offers FREE SHIPPING for all orders over $100.

We offer exchanges, and returns for store credit, on all items as long as they were not marked FINAL SALE.  All items must be submitted for return or exchange free of damage, free of odor, absent any sign of wear, and free of pet hair.  We will not accept returns or exchanges on items sent back in other than brand new condition, free of any of the signs of, including but not limited to: wear, damage, odor, or pet hair.  Click here to review our full return policy.